Marketing is the engine that drives business growth, customer awareness, and brand loyalty. For small businesses—where budgets, time, and resources are often limited—marketing can feel overwhelming. Yet, in today’s competitive marketplace, effective marketing is not optional; it’s essential. The good news is that small businesses don’t need massive teams or corporate budgets to stand out.

kaltumnet
November 22, 2025

Introduction: Retention Is the New Growth In today’s saturated digital marketplace, acquiring new customers is more expensive and competitive than ever. According to a 2024 Bain & Company study, acquiring a new customer costs up to 7x more than retaining an existing one, and a mere 5% increase in retention can boost profits by 25%–95%.

kaltumnet
November 19, 2025